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Privacy Policy

Your privacy and trust are important to us and this Privacy Statement (Statement) provides important information about how FXMB and its worldwide affiliated entities handle personal data. We're committed to keeping your personal data safe and confidential both online and offline. This Statement applies to FXMB website (Website).

We may make changes to this Statement from time to time and it is important that you check this Statement for any updates. If we make changes we consider to be important, we will let you know by placing a notice / sending an email.

This Statement was last updated on 25 November 2019.

How we use the personal data we collect

We collect, use, disclose, transfer and store personal data when needed to provide our services and for our operational and business purposes as described in this Statement. We want to be clear about our privacy practices so you can make informed choices about the use of your personal data. You can contact us at any time with questions or concerns. We use your personal data to provide you with the services you request through the Website in order to perform our contractual obligations in relation to those services, to keep in touch with you, to provide you with information about the products you trade and manage your account. We may also use your personal information to market our products and services to people like you. We will notify you separately if we process your personal data for any other purpose and, if required, ask for your consent.

How do we use the Information

FXMB may use information for any one or more of the following purposes:

• To provide the services and products to you as a Client;
• To contact you when necessary in relation to the services provided to you;
• To keep you updated with useful information, marketing material and with regards to your activities with FXMB;
• To manage the services provided to you;
• To manage the products provided to you and to tailor the website or services provided;
• To develop products and services provided to you;
• To provide you with information that we may believe are relevant to you;
• To create statistical data;

You consent to FXMB using your personal information for the above-stated purposes. You also consent to FXMB transferring your personal information outside the European Economic Area where this is necessary for FXMB to fulfil its contractual obligations to you.

If it is necessary to use your personal data for any other service you may request whilst using the Website, we'll tell you how we will use your personal data at the time (probably, with a pop up notice) and if there are any additional terms and conditions which will apply. You will be asked to confirm you agree to these additional terms and conditions before your application can proceed.

We may send you information by SMS, push notification, email or in-app notification about our products, services and offers we think would be of interest to you.

If you receive email communications from us and don't want to in the future, please use the unsubscribe link within the email and we will stop sending you this information via email.

Personalisation

We use personal data such as your location and alike to deliver tailored content such as our Website in your language, if available.

Contacting us by email

When you email us (through the Contact Us form), you may be requested to provide some additional personal data, like your name and email address. We will use this data to respond to your query and verify your identity. Emails used for contacting the support are stored in a standard internal contact systems which are secure and cannot be accessed by external parties. Our legal obligations We may be required to retain and use personal data to meet our internal and external audit requirements, for data security purposes and as we believe to be necessary or appropriate: (a) to comply with our obligations under applicable law and regulations, which may include laws and regulations outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (c) to monitor compliance with and enforce our Website terms and conditions; (d) to carry out anti-money laundering, sanctions or Know Your Customer checks as required by applicable laws and regulations; or (d) to protect our rights, privacy, safety, property, or those of other persons. We also collect and process non-personal, anonymised data for statistical purposes and analysis and to help us provide a better service.

When we share personal data

We share or disclose your personal data when necessary to provide services or conduct our business operations as described below. When we share personal data, we do so in accordance with applicable data privacy laws and our internal security standards. Below are the parties with whom we may share personal data and why.

Third parties for legal reasons:

We will share personal data when we believe it is required, such as:

• To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.
• In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
• To protect our rights, users, systems and services.

International transfers of personal data

Your personal data may be sent, stored and/or used in a country outside European Economic Area (EEA) which does not offer the same level of protection as the EEA. When you give us your personal data, you agree to us doing this.

We will take all steps reasonably necessary to ensure that your personal data is kept secure and protected in accordance with our legal obligations and standards. If this is not possible, for example because we are required by law to disclose data, we will ensure that the sharing of the data is lawful.

Obtaining a copy of your personal data and correcting mistakes

We respect your right to access and control your personal data. We will respond to requests for personal data and, where applicable, will correct, amend or delete your personal data.

• Access to personal data: We will give you access to your personal data (including a copy or the ability for us to send your personal data to another provider) on request, unless any relevant legal requirements or technical ability prevent us from doing so or other exemptions apply. Before providing access to you, we will ask you to prove your identity and give us sufficient information about your interaction with us so that we can locate any relevant data.
• Correction and deletion: You have the right to correct or amend your personal data if it is inaccurate or requires updating. You may also have the right to request us to delete your personal data. If you request that we delete your personal data this will result in the automatic closure of your account and we will remove your personal data from active processing. However, we will be required to maintain your personal data to comply with our legal and regulatory requirements as well as in accordance with our internal compliance requirements in relation to maintaining records.

We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your personal data, and for any additional copies of the personal data you request from us.

Data security

We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.

Data retention

We will only retain your personal data for as long as we reasonably require it for legal or business purposes subject to a maximum of seven years. In determining data retention periods, we take into account local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal data, we securely delete or destroy it.

Cookies

Cookies are small text files placed on your device and are commonly used on the internet. We use cookies on the Website.

Contacting us about this Statement or making a complaint

If you have any queries about the contents of this Statement, or wish to inform us of a change or correction to your personal data, would like a copy of the data we collect on you or would like to raise a complaint or comment, please contact us using the contact details on our website.

Terms and Conditions

1. Terms

By accessing this website, you (hereinafter referred to as you or the User), are agreeing to be bound by these web site Terms and Conditions of Use and all applicable laws and regulations. By not complying with any of the Terms and Conditions of Use, as set forth herein, you are prohibited from accessing or using this site. All materials contained in this website are protected by applicable copyright and trademark law.

2. Disclaimer

All the materials on FXMB.com web site are provided “as is”. FXMB.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, FXMB.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet web site or otherwise relating to such materials or on any sites linked to this site.

3. Limitations

In no event shall FXMB.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising from the use or inability to use the materials on FXMB.com internet site, even if FXMB.com or an FXMB.com authorized representative has been notified orally or in writing of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, so these limitations may not apply to you.

4. Revisions

The materials appearing on FXMB.com  web site could include technical, typographical, or photographic errors. FXMB.com does not warrant that any of the materials on its web site are accurate, complete, or current. FXMB.com may, on its sole discretion, make changes to the materials contained on its web site at any time without notice. FXMB.com does not, however, make any commitment to update the materials.

5. Links

FXMB.com has not reviewed all of the sites linked to its internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FXMB.com of the site. Use of any such linked website is at the user’s own risk.

6. Site Terms of Use Modifications

FXMB.com may, at its sole discretion, revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. Local Laws

FXMB.com is not intended for use by any person in any country where such use would be contrary to local law or regulation. It is the sole responsibility of the User of FXMB.com to ascertain the terms of and comply with any local law or regulation to which they or the trades they undertake are subject to.

8. Privacy Policy

Protecting the privacy of the User is of an utmost importance to us. In order to ensure that the confidentiality of personal information is protected and maintained, we are committed to complying with the following principles on collecting, using, storing, communicating and disclosing any personal data, as set forth herein:

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use the personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain the personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We collect and use your personal data in accordance with our Privacy Policy, which form part of the Terms and Conditions for the use of our services and are available on our Website. By accepting these Terms and Conditions, you are providing us with personal information. You consent to us processing all such information for the purposes of performing our obligations under Terms and Conditions of use and for the purpose of administering the relationship between you and us. You agree we may share your personal information with third parties for these purposes and we may also use the information for analysis and improving our product and services in line with our Privacy Policy.